kookaburra a écrit :
@asustek et Ténèb : c'est repris par tous les médias du secteur, ce matin https://www.lesnumeriques.com/lecteur-b ... 9.amp.html

kirasd69 a écrit :Je pense que le message d'Oppo est légèrement ambigu.

Farewell

It has been 14 years since we established OPPO Digital in the United States, and with the support of our customers, technical partners, and movie/music studios, we produced many award-winning Hi-Fi audio products and universal disc players, spanning three generations from DVD, Blu-ray, to 4K UHD.

As our latest 4K UHD players reach the pinnacle of their performance, it is time to say goodbye. We are proud to have made such well-regarded products and to have served the enthusiast community. Without our customers' suggestions, encouragement, and support, we could not have accomplished these achievements.

Though OPPO Digital will gradually stop manufacturing new products, existing products will continue to be supported, warranties will still be valid, and both in-warranty and out-of-warranty repair services will continue to be available. Firmware will continue to be maintained and updates released from time to time. Customers can rest assured that they will continue to receive the high quality service and support that they have come to expect from OPPO Digital.

We greatly appreciate the opportunity to have developed such exciting products for our customers. It has been an honor.

Best regards,

All of us at OPPO Digital

Frequently Asked Questions:

As announced on April 2nd, 2018, OPPO Digital will gradually stop manufacturing new products. Existing products will continue to be supported, warranties will still be valid, and both in-warranty and out-of-warranty repair services will continue to be available. Firmware will continue to be maintained and updates released from time to time. Customers can rest assured that they will continue to receive the high quality service and support that they have come to expect from OPPO Digital. The following FAQ provides answers to questions that may arise from the announcement.

How do I receive technical support for my OPPO product?

Technical support will continue to be available. Please visit the product support page on the OPPO Digital web site (https://www.oppodigital.com/Support.aspx) for self-guided support, and use the following contact form to submit your customer service request: https://www.oppodigital.com/ContactUs.aspx

How do I set up in-warranty or out-of-warranty repair service for my OPPO product?

Repair service will remain available for OPPO Digital products. Please use the following contact form to submit your repair service request: https://www.oppodigital.com/ContactUs.aspx

Will there still be firmware upgrades for my OPPO products?

Yes, products will continue to receive firmware upgrades from time to time when new features or bug fixes warrant such an upgrade. Newer products such as the UDP-203 and UDP-205 will likely receive more frequent upgrades while mature products such as the BDP-103 and earlier models will only get firmware upgrades if there are critical fixes. If your player is connected to the Internet, you can check for firmware upgrades by going to the Setup Menu / Device Setup / Firmware Upgrade / Via Network. New firmware will also be posted on the support pages of the corresponding products (https://www.oppodigital.com/Support.aspx)

I purchased my OPPO product less than 30 days ago. Am I still able to return it for a refund?

OPPO Digital continues to offer its 30-day Money Back Guarantee for products purchased directly from OPPO Digital within the last 30 days. If you would like to return your product for a refund, please use the following contact form to submit your refund request: https://www.oppodigital.com/ContactUs.aspx

I am still interested in OPPO's products - how can I purchase one?

OPPO Digital's products can still be purchased through the OPPO Digital web site, OPPO Digital's authorized resellers and OPPO Digital's overseas distributors. As we gradually stop manufacturing new products, certain models may go out of stock and no longer be available sooner than other models.

Will OPPO Digital develop and release future generation of products?

From now on, OPPO Digital will focus our main effort on organizing and ensuring long term support for the existing generation of products. As such, we will not have the resources to develop and release new generations of products.

kookaburra a écrit :
Oui, enfin, le titre du communiqué c’est « Farewell » = Adieu. Niveau ambiguïté on a moins parlant tout de même...

Pour moi, c’est très clair : rideau !!

UPDATE: I emailed Oppo with some questions about this announcement; here are the responses I received.

Q: Why is Oppo terminating its product manufacturing?

A: The revenue from sales cannot offset the cost of developing players and maintaining a production facility.

Q: The announcement says Oppo will “gradually” stop making products. How gradually?

A: We are in the process of manufacturing our last batch of products. If there is no change to delay or speed up the production, we expect the last product to come out of the factory in June.

Q: When production stops, will you continue to sell products in your inventory? How long do you anticipate that might last?

A: Yes, we will continue to sell products in our inventory. It is hard to predict how long that might last; based on the previous rate, it may last 2-3 months. However, demand may slow down given the announcement, or perhaps people will want to get products while they can and the inventory will be sold out quickly.

Q: What will happen to the company in the long term? Will it change its focus in some way, or will it stay open long enough to support its products for some period of time? Are we talking months or years?

A: The company will transition from product development to product support. We are committed to supporting the products for as long as we can. For those who just purchased one of our products or will purchase them, we will honor the 2-year manufacturer’s warranty, so we are talking about years rather than months. This is also why we made the announcement now, so customers can make an informed decision regarding future purchases, and we can plan to have the proper resources to support the customers and products.

Q: Regarding the UDP-203 and 205 UHD Blu-ray players, have you released a firmware update that addresses the Sony implementation of Dolby Vision in its TVs? If you haven’t issued that update, do you expect to? If so, when?

A: We have firmware that supports Sony’s implementation of Dolby Vision in its TVs. The firmware is undergoing testing by Dolby right now. We hope to make it available to customers as soon as the test concludes that there is no problem with existing Dolby Vison-capable TVs as well as Sony TVs.